Tietmo

Legal

Privacy Policy — Tietmo

Effective date: 26 October 2026

This privacy policy applies to the Tietmo app (the “Application”) for mobile devices, provided by Tietmo (the “Service Provider”) as a free service.

Data controller: Tietmo — tietmoapp@gmail.com

This policy explains what personal data we collect, why, who we share it with, how long we keep it, and the rights you have under the EU General Data Protection Regulation (GDPR) and Danish data-protection law.

1. Who this applies to and consent

When you create an account we ask you to give two separate consents, each as an active tick in an empty box:

Both are required to create an account. We record each consent against your account: which version of the document you agreed to, the exact wording shown to you, the date and time, and the IP address the consent came from. You can ask us for a copy of that record at any time.

Marketing is separate and always optional. We ask for it in its own unticked box, you can create an account and use every feature without it, and you can turn it on or off whenever you like — see §5.

Withdrawing consent. You can withdraw your consent to marketing, to location sharing, to calendar import, or to storing an Afterglow “crush” at any time, without cost and without losing access to the app. Withdrawing your consent to the processing described in this policy is different: that processing is what makes the Application work, so withdrawing it means deleting your account (see §9). Withdrawal never affects processing that already happened.

Some processing does not run on your consent and is not affected by withdrawing it — safety and moderation, fraud prevention, enforcing our Terms, and anything we must do by law. Those are marked in the table in §3.

2. What information we collect

a. Information you provide

b. Information collected automatically

We do not use advertising trackers, and we do not use artificial-intelligence profiling or automated decision-making with legal effects.

c. Records of the consents you give

Each time you give or withdraw a consent — at sign-up, in Settings, or when you allow a specific feature — we store a record of it: which consent it was, which version of the document or wording you saw, whether you said yes or no, the date and time, where in the app it happened, your app version and platform, and the IP address the request came from. We are required to be able to prove that you consented, and this is how we do it. See §7 for how long we keep these records.

If you delete your account, we add your email address to that record at the moment the account is removed — and only then. While your account exists we do not copy it there, because we already have it. We add it on deletion for one reason: without it the record is a number that identifies nobody, and a record we cannot match to a person cannot show that person consented, which is the only thing it is kept for. It holds nothing from your profile, and it is deleted with the rest of the record — see §7.

d. Special-category data — the Afterglow “crush”

After an event you can send anonymous appreciation to other guests, and you can mark one person as a “crush”. Because who you are romantically interested in can reveal something about your private life, the GDPR treats this as a special category of personal data (Art. 9) and holds it to a higher standard than the rest of this policy. So, precisely:

The same care applies to the other optional features that can reveal something personal — group “love-box” messages and the reports you file about other people. We restrict who can see those inside the app, and they are listed in the table in §3.

3. How we use your information and legal bases

PurposeData usedLegal basis (GDPR Art. 6)
Provide the core service (accounts, events, groups, messaging, expenses, photos)§2aConsent, given at sign-up (§1)
Enforce the minimum age at sign-up and any event age limitsdate of birthLegal obligation / legitimate interests
Tell your friends on your birthday (you can switch this off)day and month of birth (age only if you show it), name, friendsLegitimate interests
Send service/transactional push and in-app notifications (invites, requests, reminders)account, push tokenConsent, given at sign-up (§1)
Send you marketing — see §5account, email, push token, your activity in the appConsent, separate and optional (§5)
Keep a record proving you gave each consentconsent records (§2c)Legal obligation (GDPR Art. 7(1)) / legitimate interests
Optional location sharinglocationConsent
Calendar importcalendar entriesConsent
Diagnose crashes and errors to keep the app stable§2b crash diagnosticsLegitimate interests
Understand which parts of the app are used, to improve it§2b usage statisticsLegitimate interests — you can switch it off any time with “Share usage data” in Settings → Legal
Safety, moderation, fraud prevention, enforcing our termsreports, moderation recordsLegitimate interests / legal obligation
Comply with legal requestsas requiredLegal obligation

We may contact you with important service notices.

4. Third parties we share data with (sub-processors)

We do not sell your personal data. We share it with the following providers who process it on our behalf, under data-processing agreements, only to run the service:

ProviderWhat they receiveLocation
Supabase (database, authentication, file storage)All account and content data in §2a, and your filesEU
Sentry (crash/error reporting)The crash/error diagnostics in §2b — technical details only, no user ID or emailEU
PostHog (usage analytics)The usage statistics in §2b, linked to your user ID — no name, email or content, and no IP address stored (before you have an account: anonymous counts only)EU
Apple / Google / Expo push servicesYour push token and notification contentsApple/Google/Expo infrastructure
Apple Maps / Google MapsThe visible map area when you open a map in the app, and the address you type for a public event so it can be turned into a map pin (both OS-level, like any maps app)Apple/Google infrastructure

Public sharing you initiate: when you share an event or profile link, a public preview page shows limited, non-sensitive details (e.g. an event’s title, date and location, or a profile name) so the link displays a preview in messaging apps.

Moderation: when someone reports a post, a message or a photo, our moderators can read that specific item — including a photo attached to it — so they can act on the report. A report does not open up anything else: the rest of a private conversation, and other photos in it, stay unreadable to them.

We may also disclose information where required by law, to protect the rights or safety of users or the public, or to investigate fraud or abuse.

5. Marketing

You will never get marketing from us unless you have ticked the marketing box. It is optional, it is unticked by default, and saying no costs you nothing — every part of the Application works exactly the same either way.

What we send if you say yes. News and new features in Tietmo, personal recommendations, and offers about events, parties and social gatherings, plus events and offers from Tietmo's partners in restaurants, cafés, culture, concerts, travel and leisure activities. We send it by push notification, in-app message and email. We do not send marketing by SMS, and we do not have your phone number.

What we never send. We do not advertise alcohol or tobacco to anyone, and we do not send nightlife-related marketing to anyone under 18. We do not sell or pass your contact details to partners — if a partner's event or offer reaches you, it is us sending it, not them.

What is not marketing. Messages about your own use of the Application — invitations, replies, chat messages, friend requests, expense and settlement notices, reminders and changes for events you are part of, and moderation notices — are service messages. They are not marketing, they do not depend on the marketing consent, and you keep receiving them.

Turning it off. At any time, free of charge, in the app under Settings → Legal → Marketing, or through the unsubscribe link in any marketing message we send you. It takes effect immediately.

If we go quiet. If we have not sent you any marketing for 12 months, we treat your consent as lapsed and stop relying on it. If we want to start again after that, we will ask you again inside the app.

6. International data transfers

Your data is stored and processed in the EU: Supabase (database, auth, storage), our crash-reporting provider Sentry (EU region) and our analytics provider PostHog (EU region). We do not transfer your personal data outside the EU/EEA, other than the routine, OS-level map and address lookups described in §2b/§4 (handled by Apple/Google like any maps app).

One exception, outside the app: the tournament sign-up form on our website goes to a Google Sheet and is therefore handled by Google, which may store it outside the EU/EEA. See §12.

7. Data retention

We keep your personal data for as long as your account is active and for a reasonable period afterwards as needed for the purposes above. Some things go sooner, on their own:

WhatHow long
Private messages and their photos7 days, deleted automatically whether or not anyone asks
Your answers to a group's join questionsDeleted the moment the request is approved or declined
Your Afterglow “crush” (§2d)48 hours after you send it, deleted automatically whether or not anyone asks
Your votes, sign-ups, check-ins, game guesses and photo reactions at an eventDeleted for that event when you permanently leave it
Your consent records (§2c)2 years after we last relied on the consent — including after you delete your account, because that is how long we can be required to prove you consented. After 6 months we strip the record down, deleting the IP address and device details. What remains is which consent, which version, yes or no, when — and, if the account was deleted, the email address it belonged to, without which the record could not be matched to anyone
Usage statistics (§2b)1 year, then deleted automatically; deleted straight away if you delete your account
Everything else tied to your accountUntil you delete your account — see §9

When you delete your account (see §9), we delete or anonymise your data as described there.

8. Your rights

Under the GDPR you have the right to: access your data; correct it; erase it; restrict or object to processing; data portability; and to withdraw consent at any time (without affecting prior processing). §1 explains what withdrawing each consent means in practice, and you can ask us for a copy of your consent records (§2c) at any time. To stop sharing usage statistics, turn off “Share usage data” in Profile → Settings → Legal. You can exercise most of these in the app, or by contacting tietmoapp@gmail.com. We will respond within the legal time limit (generally one month).

You also have the right to lodge a complaint with the Danish Data Protection Authority (Datatilsynet, datatilsynet.dk) or your local supervisory authority.

9. Account deletion and what it removes

You can delete your account at any time in the app (Profile → Settings → Delete account), or request deletion without the app — see tietmo.com/delete-account or email tietmoapp@gmail.com.

When you delete your account we permanently delete your profile and the personal data linked to it — including your account, date of birth, the facts and notes on your profile and its board, your private messages and their photos, event and group messages, your profile picture and banner images, expenses and your side of any group's expense boxes, votes, friendships, group memberships, your Beerfridge history, your notification history and push tokens, the optional sensitive data in §2a, and your usage statistics (§2b).

One thing we keep: the record that you consented (§2c). We are required to be able to prove it, so deleting your account strips that record but does not remove it — see the retention table in §7 for exactly what stays and for how long.

Some information is anonymised rather than deleted where it forms part of records that must remain coherent — for example, content you contributed to a shared group or event (such as group/event album photos) may remain as part of that shared space, and certain activity or moderation records are kept with your identity removed.

10. Children

The Application is not directed to children. You must be at least 16 years old to use the Application, and we enforce this at sign-up: creating an account requires a date of birth showing an age of 16 or over. We do not knowingly collect personal data from children below this age. If you believe a child has provided us personal data, contact tietmoapp@gmail.com and we will take appropriate action.

11. Security

We take reasonable technical and organisational measures to protect your information, including encryption of data in transit, access controls (row-level security) on our database, and storing data with a reputable infrastructure provider. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

12. Changes to this policy

We may update this policy from time to time. We will notify you of changes by updating this page with a new effective date, and where appropriate through the app.

If a change materially affects how we process your personal data, we will ask you to consent to the new version in the app before you can carry on using it — we do not treat carrying on using the Application as agreement to a material change. Every version we publish keeps its own permanent address, so the version you consented to stays available to you.

13. The tietmo.com website

This policy covers our website as well as the app. The website has no accounts and no advertising or tracking cookies. It is hosted on Cloudflare, which processes the ordinary request data needed to serve and protect the pages, including your IP address.

The one place the website collects personal data is the Tietgen Dye Tournament sign-up form (tietmo.com/dyeup): the two players' names, a team name, one contact email address, and a tick confirming the entry fee was sent. We use it only to run that tournament. We do not see or store any payment details — the tick is your own word for it.

Sign-ups are written to a Google Sheet through Google Apps Script, so they are handled by Google and may be stored outside the EU/EEA — unlike the app's data (§6). They are deleted once the tournament is over. To have your team's entry removed sooner, email tietmoapp@gmail.com.

14. Contact

For any questions about this policy or your data, contact the Service Provider at tietmoapp@gmail.com.